Service Delivery Specialist

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Sydney | Contract or Temp
Job Reference: 6646 SD
Listed: Wednesday 13 March 2019
  • - 12 months contract - Chatswood or Parramatta
  • - Government Organisation
  • - Infrastructure projects
We are looking for a Service Delivery Specialist with ITIL experience to work in the Government organisation on 12 months contract

Working on a variety of infrastructure projects, you will have :
  • Relevant experience and a demonstrated record of achievement in Service Management, including relevant qualifications or equivalent demonstrated experience. This includes knowledge across multiple ITIL v3 disciplines such as Service Transition and Service Operation with a focus on Service Operation and Continual Service Improvement.
  • Demonstrates an analytical and systematic approach to issue resolution, taking initiative and contributing fully to the work of teams.
  • Identifies, analyses, monitors and evaluates the end-to-end flow of monitored events and incidents to their resolution, identifying corrective actions using methodical approaches which aim to reduce errors and improve the quality and efficiency of the systems and services.
In order to qualify for the role, you will demonstrate:
  • Demonstrated high level proficiency in the gathering and analysis of data for the purpose of service provision and improvement of service provision.
  • The ability to collaborate with other stakeholders and team members in a proactive and constructive manner leading to recommendations or actions, and/or influence positive outcomes within specified parameters including timeframes and objectives.
  • Ability to act as a key contributor applying proven experience in analysing and interpreting information, preparing written reports, dealing with challenges creatively and achieving business focused solutions.
  • Proven ability to work under some direction, including experience in planning, scheduling and monitoring work for self competently and within deadlines.
If you have the right skills and experience and, please apply now to Shivani Desai SD 6646

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